Small Business Success Winning Attitudes to Adopt — Small business success relies heavily on how the entrepreneur conducts his business, applying winning attitudes to attract clients and make sales. These winning attitudes will drive excellent salesmans to the business managers towards business success. You ask what they are? Motivational speaker Francis Kong shares what he discovered the winning attitudes for small business success and even for the big boys in business.
Photo courtesy of Stuart Caie Flickr Photo Stream
Small Business Success 7 Winning Attitudes:
1. Always make good impressions. Be a sight for sore eyes.
Excellent sales people create make good first impressions. They arrive on time. They are genuine, pleasant, and easy to talk with. The best salespeople have a neat and well-groomed look about them. Buying expensive branded clothes is not mandatory, especially if you cant afford it. But when going to the client, bring with information that can help the clients and act more as a consultant than a salesman. In business dealings, a consultant always wins over a salesman 100% of the time.
2. Like people and be likeable yourself.
Excellent salespeople are liked. They want to please their customers. They go the extra mile, learn customers’ preferences, and work to educate their customers and keep them informed. Generally, before you can like other people, you need to be likable your self. This is like having a positive attitude and attracting good karma.
3. Be a good listener.
Excellent sales people carefully listen to what their prospects are saying. THEY DO NOT SELL BUT THEY LEAD THE CUSTOMERS TO BUY. They are patient with prospects–not pushy. They understand the most important key to successful selling is not THE SALE TODAY but THE RELATIONSHIP TOMORROW.
4. Behave professionally.
Excellent people will always point to the product pluses and advantages they offer but will not verbally tear down their competitors. There is no need to put the others down to be up. Focus on the positive side of your product. Respect the intelligence of your clients. Moreover, excellent salespeople never bring their problems to work and let them affect their attitudes.
5. Be product and service oriented, be an expert of the products you market.
Great salespeople know their product inside and out. They can answer even the most complicated and or trivial questions from customers without having to refer them to someone else at the company. This is why you will never see a great salesperson who is sloppy and careless. They embrace non-stop learning. Excellent sales people devote a great deal of time improving themselves.
6. Be competitive and success driven
Excellent sales people exhibit CREATIVITY and ASSERTIVENESS. They are energetic and they have a very strong work ethic and you see them putting in more hours than others and they are extremely competitive. They do not compete against others but they compete against themselves. They have passion.
7. Be customer-focused.
One thing that distinguishes great sales people is that they are able to step outside themselves and see things from the customer’s point of view. They focus on the mission of their work – which is to meet the needs of their customers. Excellent Customer Service is simply inconveniencing one’s self for the convenience of others, Francis Kong says.
Though, small business success cannot be attained by only making quality products and offering unique services. It also needs effective selling to the target buying customers. And the 7 winning attitudes should come in. Adopt them, and you move one step closer to your small business success.
It is not only about small business rather than all the point made in post are helpful in every type of business. I think that self believe is another important factor of success. If we are able to convert hard work in smart work then it is fairly easy to achieve what we thought of.