Most Important Job for Any Salesman – In business, especially in retail business, everything from pricing, to store layout, to customer service, and after-sales-support is geared towards pleasing the customer. As such, the most credible source of feedback on whether current strategies are effective is the customers themselves.
But what is the most important job for any salesman? This is talking to customers. Salesman’s personalized talk will please regular customers and attract new ones.
It’s often said that the first rule in retailing is to know your costumer. But you have to be true to yourself. Rely on the basic values of honesty and hard work.
Business wouldn’t be there if not for avid customers. If you take care of those who already patronize your business, they will come back to you next time they need something. You cannot overemphasize that your satisfied customers are your best advertisement.
Familiarity breeds trust. If you are truly familiar about your customers and their families who will use your products, that philosophy will dictate the direction of a business.
Now more than ever, keeping the customer for life is of prime importance. Some products and services cost hundreds of pesos; other cost thousands. But the value of a good name is priceless.
Closing a sale, no matter how large or small the sum of many involved, is never more important than keeping the good name. Certainly, products and services come and go but relationship last.